Help and support Channels

  • Video Tutorials
  • Video Classes

  • Learn easily the best way to manage a file or transfer a database via our selection of how to video tutorials.

  • F.A.Q.
  • A F.A.Q. Section

  • We offer you a user–friendly Frequently Answered Questions section where you will discover answers to the most often asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our client support staff is online night and day to address all your concerns. You will receive a solution in no more than 1–hour after the ticket application.

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Forms of Guidance

  • Shared Hosting Support
  • Hosting Help

  • If you need help managing your Linux hosting plans account, or need more resources for your sites, just let us know and we’ll give you the perfect reply.

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  • VPS Hosting Support
  • VPS Servers Assistance

  • Assuming that you have problems utilizing your SolusVM admin interface, or with any of the free web applications the VPS is pre–configured with, just let us know.

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  • Dedicated Hosting Support
  • Dedicated Servers Guidance

  • We’ll be on shift 7 days a week to help you out with any given server administration procedure or to help you improve the active set–up of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a staff of competent techs happy to help you with anything at all related to your semi-dedicated server. They are on hand 24/7 throughout the year.
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