Customer Support Channels
A 1–hour Response Guarantee
Our user service crew is taught to quickly deal with all our Linux hosting plans clients’ questions and advise inquiries. Through our ticket system, it will be possible to share your request and a support staff fellow member will likely go back to you within maximum one hour. In fact, practice shows that the ordinary response time is Twenty minutes.
A Top–quality Support Service
Get in touch with us at any time necessary. Our crew of specialists will undoubtedly be online for you 24x7x365 to react to all of your queries and to resolve any problem you will have. You are able to send us a customer assistance ticket from your Web Hosting Control Panel or drop an e–mail any time. Additionally, on working days, you can call us or take advantage of the live chatting option.
An Intuitive Help Section
Our company has incorporated a thorough know–how base into the Control Panel so its possible to receive very helpful step by step recommendations at any time. Each area of the Control Panel has its own contextual support area featuring a selection of how–to posts. We have also prepared video clips to supply you with a greater visual representation of precisely how to carry out any presented activity.