For people who would like to discover how to address a typically experienced issue by watching a how–to video clip, we have added a collection of video tutorials to our Web Hosting Control Panel. All the tutorial video clips are very short and easy to understand. They offer step–by–step presentations of different web site administration procedures.
A One–Hour Ticket Response Time Guarantee
All our semi–dedicated servers are backed up by a 24/7/365 help desk service and feature a one–hour support ticket response time guarantee. Our skillful techs will be available 24x7 and will resolve any issue that you could chance upon within less than 1 hour after the customer support ticket submission. In most cases, a reply will be provided to you within 20 minutes.