1 hour ticket response
Quick assistance is our most important concern and this is why we’ve got a team of practiced customer service technicians who are prepared to offer a quick solution to any question that you might possibly have. Just send your client support ticket from the Web Hosting Control Panel and we will get back to you within sixty minutes in the worst case scenario. As a matter of fact, we strive hard and aim for a twenty–minute tech support ticket response time.
A Topflight Customer Care Service
Our support engineers possess big experience in the Linux hosting plans niche and are accomplished enough to provide a swift answer to your problem. If, however, the problem at hand is not within the competence of a support technician, the customer support ticket will be sent to a programmer or sysadmin for further investigation.
An Intuitive Help Center Section
In the Web Hosting Control Panel you’ll find an easy–to–navigate Help Center section where you can find quick tips on how to use our services. You can find the answers to your queries in the F.A.Q. database, find more information in the web hosting account administration articles or watch the instructional video tutorials.